General terms and conditions of sale

Here is a summary of the terms and conditions of sale, to help you complete your booking step by step. The full terms and conditions are set out in the ‘Booking’ tab once you have completed your booking.

Payment

• A deposit of 30 % of the total price will be required at the time of booking. The balance is payable no later than 4 weeks before the start of your stay by bank transfer or direct debit from your credit card. In the event of a late booking, the full cost of the stay is payable at the time of booking.
• Our prices include the provision of accommodation, with utilities included (water, electricity, heating), and certain services such as access to two or three parking spaces in the Chalet’s garages, preparation of the apartment, provision of bed linen and towels, and a final clean (excluding the kitchen and rubbish disposal).
• Our prices do not include the daily Tourist tax or any additional à la carte services.
• A property intended for letting to a specified number of occupants must under no circumstances be occupied by more than that number of people.
• A security deposit of €800 will be required on arrival (by cheque, direct debit authorisation or cash).

Terms and conditions regarding the cancellation and postponement of your stay

Cancellation

• Any cancellation of the stay by the Tenant must be notified to the Landlord as soon as possible, by registered letter with acknowledgement of receipt (LRAR). This notification may, where appropriate, be replaced by an email or fax sent to the Landlord, provided that it is confirmed by a registered letter with acknowledgement of receipt within 15 days.
• Cancellation by the Owner must be made under the same terms and conditions as above, with due respect to the means and timing.
• In any event, it is agreed that in the event of cancellation:

By the Tenant

• If there are more than thirty (30) days to go before the start of the stay, the Tenant forfeits the deposit paid.
• If the notice given is less than thirty (30) days before the start date of the stay, the Tenant shall forfeit the deposit and the amount paid, as a lump-sum compensation.
• In the event of a curtailed stay, no refund or reduction in price may be claimed; the Tenant shall forfeit the full amount paid as a lump-sum compensation.

By the Landlord

The Tenant shall be reimbursed in full for the sums paid, in addition to receiving a sum corresponding to the amount of the deposit paid by them as a lump-sum and final compensation.

If the Tenant fails to make contact by 10.00 am on the day following the scheduled start of the tenancy, the Landlord shall be entitled to re-let the premises, whilst retaining the right to take action against the Tenant.

Postponement

In the event of a legitimate and serious impediment, the Tenant may ask the Landlord to postpone the dates of their stay. In this case:

• The Lessor shall be free to accept or reject this request, taking into account the periods and the booking schedule for the premises;
• If no alternative dates can be offered to the Tenant, the cancellation terms set out above shall apply, in particular with regard to any sums already paid by the Tenant.

Should the parties agree to postpone the stay originally planned, the Tenant shall not be liable to pay any cancellation fee in respect of this change. It is, however, made clear that the new tenancy shall be governed by and subject to these terms and conditions, in particular with regard to the payment of rent and the cancellation terms.

Hotel-style services

The following services and amenities are included in the price of your stay:

• beds made on arrival;
• provision of bed linen, tea towels and other household linen;
• cleaning of the premises: a thorough clean on departure (excluding the kitchen and taking out the rubbish);
• Delivery of bread and pastries for breakfast, in the morning to reception.

In addition, the Tenant may, subject to an additional charge in accordance with the Landlord’s or its agent’s price list, make use of the following «à la carte» services:

• cleaning during your stay;
• laundry service during your stay;
• concierge service (organising and booking activities during your stay);
• massages and wellness treatments (by appointment).

The Tenant will also have free Wi-Fi access and a television in the rented premises.

Arrival and departure

For your information, when you leave, we will carry out an initial inspection of your apartment with you. This will be confirmed by our cleaning team and by the inventory confirmation from the next tenants. It therefore takes a few days for us to confirm the release of your security deposit.

Photos and descriptions are for illustrative purposes only; floor areas are given in gross square metres.